iPod skips now wont mount

[brodie]

i sent off my ipod for repair because it was skipping, all the time at like 20 second jumps, thatss about an album a minute. and now its back, they say its fine but it wont mount on OS 9 or X desktop, on 2 different macs, it doesnt appear in disk utility either.
i know the best thing is to send it back but thats a long wait and an effort, if anyone knows how to rectify this, or has had similar experience, then id be glad to hear it.
thanks

[xchanyazy]

The only time my iPod wouldn't mount, I just restarted it, and it worked again. I think you do it by holding down menu and play at the same time for a few seconds...

[brodie]

thanks, i tried it, didnt work. the playlist etc comes up, theres no files. im guessing they havent reformatted it. the work sheet says: no fault found- reset and restored factory settings. its bull**** i know, because it WAS broken, they just dont want to give a refund. any other ideas?
thanks

[brodie]

wow, i like the self editing of bull... pretty neat, i shall swear with ease;)

[mervTormel]

you should act fast and get them to acknowledge that you sent it in with real problems and it came back with new and different problems. write a letter, very diplomatic, documenting your case. ask it to be escalated up the chain of management.

if that fails, travel to cupertino, stand in the apple lobby and yell **** real loud. that'll always have some effect.

[brodie]

yeah, the only ***** of it is, its a store im dealing with and they really are b*****s. they dont appear to be apple tech, they just have their own repair dept so its going to be guns at dawn i think.
thanks guys