charlesa
01-24-2002, 02:11 PM
Okay, here's something that was vexing me for the last three months or so - and the solution I found. Every time Help Viewer launched, it would pop up a 'connect to server' login window and try to mount one of the partitions on the other machine on our network here. The behavior seemed as though it were trying to follow an alias, but Sherlock didn't turn anything up.
After a number of false starts (deleting "~/Library/Preferences/Apple Help Prefs" and the like), I determined that the cause of the problem was an app (AppleWorks) that I had launched a few months earlier from that remote volume while I had it mounted. Now, Help Viewer was trying to read the AppleWorks Help files each time it was launching.
In addition to clearing out the alias in "~/Library/Preferences/Apple Help Prefs/", I deleted the corresponding defaults reference using....
% defaults delete com.apple.help com.apple.appleworks
But that wasn't enough. Eventually, I found the invisible alias in ~/Library/Documentation/Help/ (actually, these are the files that correspond to the defaults) and deleted it.
Now, Help Viewer launches correctly.
-C
After a number of false starts (deleting "~/Library/Preferences/Apple Help Prefs" and the like), I determined that the cause of the problem was an app (AppleWorks) that I had launched a few months earlier from that remote volume while I had it mounted. Now, Help Viewer was trying to read the AppleWorks Help files each time it was launching.
In addition to clearing out the alias in "~/Library/Preferences/Apple Help Prefs/", I deleted the corresponding defaults reference using....
% defaults delete com.apple.help com.apple.appleworks
But that wasn't enough. Eventually, I found the invisible alias in ~/Library/Documentation/Help/ (actually, these are the files that correspond to the defaults) and deleted it.
Now, Help Viewer launches correctly.
-C