ladyshaw
11-16-2004, 07:29 AM
I finally bought an iPod last week (a reconditioned 3rd gen 15Gb from the Apple store whiles on holiday in NY).
Charged it up when back in the UK. All seemed fine - able to scroll through the options etc. Installed the software (iTunes 4.5 and iPod update 2004-04-28)from the CD to my iMac (OSX 10.2.8). iPod update asked me to connect the iPod and choose whether I wanted to update it or reinstall the software.
Tried to mount the iPod via the FireWire connection (which I've never used previously) and everything started going wrong...
The iPod switched on the backlight, started overheating and showed the Do not Disconnect image. The iMac did not recognise I had an iPod connected to it, and would not let me choose betwen the update/restore options. Eventually I resorted to disconnecting it, despite it still showing Do not disconnect.
Since then, the iPod appears to have no software installed. It usually shows the Apple logo but sometimes a file/folder with an explanation mark over it. If I press buttons, you can hear the disk clicking inside, and the battery runs down constantly.
I assume that if I could reinstall the software on it it would be okay, but the iMac still does not recognise any FireWire devises connected. (Although the iPod does now show OK to disconnect when connected to the iMac.)
I've tried updating iTunes to 4.7 and the update iPod software to 2004-08-06, but this has made no difference.
Any ideas - it's a hell of a long way for me to return it to New York!
Charged it up when back in the UK. All seemed fine - able to scroll through the options etc. Installed the software (iTunes 4.5 and iPod update 2004-04-28)from the CD to my iMac (OSX 10.2.8). iPod update asked me to connect the iPod and choose whether I wanted to update it or reinstall the software.
Tried to mount the iPod via the FireWire connection (which I've never used previously) and everything started going wrong...
The iPod switched on the backlight, started overheating and showed the Do not Disconnect image. The iMac did not recognise I had an iPod connected to it, and would not let me choose betwen the update/restore options. Eventually I resorted to disconnecting it, despite it still showing Do not disconnect.
Since then, the iPod appears to have no software installed. It usually shows the Apple logo but sometimes a file/folder with an explanation mark over it. If I press buttons, you can hear the disk clicking inside, and the battery runs down constantly.
I assume that if I could reinstall the software on it it would be okay, but the iMac still does not recognise any FireWire devises connected. (Although the iPod does now show OK to disconnect when connected to the iMac.)
I've tried updating iTunes to 4.7 and the update iPod software to 2004-08-06, but this has made no difference.
Any ideas - it's a hell of a long way for me to return it to New York!