Ipod not being recognized or charging

[Cybermom]

I am new to the Ipod thing so please bear with me. I have a regular Ipod that my daughter gave me. i have been using it and charging it with no problem, today it just stopped playing. I checked the battery and it gave me a red light. I came home and plugged it into my computer but it is not recognizing it. I tried all the systems in my home and not one of them is recognizing the Ipod. Am i doing something worng or what do i need to do? PLEASE HELP!!!:o

[trevor]

How to reset iPod (http://docs.info.apple.com/article.html?artnum=61705)

Trevor

[Cybermom]

Trevor,

Thank you for the video it was very helpful, but it did not reset my Ipod.

I found out that i had the 512 MB Shuffle (old white skinny version) :p

I followed the video, downloaded, restarted my systems, etc... but i still have the red light for the battery and none of my systems at home will recognize it.

I took it to work and those systems would not reconize it either.

i am not sure what else to do, my hubby is a computer guy (not with Ipod apparently, lol) and he is not sure what else to try. We have done everything that we know to do.

Any other suggestions?

[Craig R. Arko]

I'd given up my first-gen Shuffle for dead and purchased a second. Last December Apple released this reset utility which revived it for me:

http://www.apple.com/support/downloads/ipodshuffleresetutility101formac.html

There is also a Windows version. Definitely worth a try. It will erase all the contents of the iPod in the process of going back to factory defaults. But that's better than the alternative. :)

[Cybermom]

Craig,

Thank you for your help, but it did not work, i now have no battery life left in my ipod :(

i tried everything that the web page suggested and it would not reset nor would my system recognize it. Oh well, I guess I just have to go get a new one.

Thank you for all your help.