iPod won't mount anymore

[Sully]

Strange. All of the sudden my iPod once plugged in and iTunes running, constantly displays the check mark and "okay to unplug" message. I can't get it to mount at all. Any ideas? Thanks in advance! Ciao...

[zed]

Hiya,

In Itunes click on the Ipod on the bottom of the window (last from the right)

Check that the "Enable FireWire disk use" is checked..

Cheers,

--Zed :cool:

[Sully]

Yeah, that's the thing. The icon isn't there. This goes for OS 9 as well. I've had my iPod for well over a year now. This is the first time this has happened.

[zed]

Does it still sync with iTunes?

If not you might have a broken cable..

Cheers,

--Zed :cool:

[Sully]

Man, I'm losing my mind. I should have mentioned that too. I have two cables and both are doing the same thing. And, the iPod will recharge when plugged in. It just won't mount.

[zed]

Have you tried a reboot of the iPod?

--Zed :cool:

[retcynnm]

When it's attached, does the iPod show up as a FireWire device in Apple System Profiler?

[quack]

Check your FireWire-Port on your Computer (eg. with another Device). It could be dead. (This means, that you can charge your iPod, but you are not able to submit any Data through your FireWire-Port).

[jkp23]

ive had the same problem on my ipod in the past. I found that it was a cable problem (probably). It was very intermitant and very very annoying. I think i reset is essential, but if that doesnt work, have you tried someone elses mac? I found thi helped out for some strange reason, though my mac is a brand new imac 17inch so have no idea why.

i ended up getting a new ipod from apple actually, before i could investigate too much more, but that was due to the famous 'battery' issue.

[gmleeii]

The easy thing I would try is to reboot the computer while the ipod is connected. If that doesn't work, have you tried to force it to mount? To do this you connect the ipod and reset it with the menu and play buttons pressed simultaneously. When you see the Apple logo then press the rewind/previous and the fast forward/next buttons simultaneously. If all goes well the ipod will then say Do not disconnect.

[Sully]

I called my Apple dealer and he said it sounds to him like the FW ports are burned out and they'll have to change the mBoard. This is already the SECOND one the 'puter has had!!

:mad::eek: :mad: :eek: :mad: :eek:

[retcynnm]

There is a LONG thread over at the apple discussion boards dealing with the dead firewire issue here (http://discussions.info.apple.com/WebX?50@105.Fxu7a3M0iG3.4@.ef0a4bc). The gist of it is that if the FireWire port is providing power, and Apple System profiler shows that you have a FireWire bus, but that nothing is attached to it, then the FW bus is fried, and the mobo must be replaced. On the other hand, if ASP says you don't even have a FW port, then it's a software issue that can sometimes be fixed by resetting the nvram. Seems to happen mostly with the early PBG4's. It happened to my PBG4-400 13 months after purchase, and I didn't get AppleCare (Doh!), so I've been managing with a cardbus FireWire card since then.

[x827]

I had the same problem. I found a thread somewhere that suggested to reset firewire ports by shutting down your computer and unplugging for five minutes (I did ten minutes). Make sure all firewire devices are disconnected. Worked for me...

Good luck

BF

[butternut]

[QUOTE=Sully]I called my Apple dealer and he said it sounds to him like the FW ports are burned out and they'll have to change the mBoard.


I know this is a pretty old thread, but I'd be really grateful for an explanation of your comment here - my 4th gen iPod isn't recognized by my desktop (G3 powermac running OS10.2) thru the firewire port. It charges, but the system profiler says no firewire devices are attached. If I purchase a firewire card could that solve the problem? Your comment above makes it sound like I can never get firewire to work on my computer now without changing the motherboard. Is that right?

[pgr]

I've had all of these problems with my 3rd gen iPod, I got in April. I finally got/get it to work (after having it replaced 3 times by Apple) by going back to the earlier software (2.1) and repairing permissions and restarting each time I want to sync with it.

Sometimes I can get away without repairing permissions and restarting, but I have found out that it just isn't worth the trouble it causes if it doesn't sync.

I have a mdd (10.3.5) and also discovered my bottom fw port is not working. This, of course, is the one I used the most as it is the easiest to get at! It does show up but no data transfer. Whether or not it's burned out I don't know, it appers to be from what I have read. I don't know if one can be ok and the other bad, bt seems that is how it is. I may just get a fw pci card and see what happens.

Otherwise, I love my iPod and it works flawlessly!!!

pgr

[ob1cannoli]

If you're using a dock, try not using it....my iPod was having issues for awhile and I kept having to restore it, clear it, and was having serious problems....i found not using the dock is the best solution...though i'm not sure if is actually the dock's fault, the iPods port, or the cable

[trianglejuice]

Have you checked your Finder preferences?

There's this option to "unmount" some of your hardware (like external HD's)

[black0]

Another possibility if it is an older iPod is that the firewire port on the iPod has come free from the board (it is soldered on with no strain relief after all). Mine had exactly this behavior - it charged but didn't connect when the power pins of the port were connected but some of the data pins were broken. I soldered mine back together, but I certainly wouldn't recommend that for everyone... There is some folks out there that will do it for you for like $50 or something like that.

[EMKoper]

Having similar problems since 10.2 with G3 iPod and G4 MDD ... I traced the problem to some type of issure with the other firewire devices... specifically the iSight. When my iPod won't mount or is behaving strangely (like an audio book just recently wouldn't sync up properly), I simply disconnect and reconnect my iSight and all is fine when I try to mount my iPod.

[zitroneesser]

press the rewind/previous and the fast forward/next buttons simultaneously

Thanks for that :)

my iPod screen light came on and on the screen in big writing it just said

Checking HDD
Start
----------------


none of the buttons would do anything and it wouldnt turn off, it started making noises and got so hot I couldnt pick it up, was panicing and reading through old posts to find somthing similar, held the menu and play buttons down and it reset and switched off

Thank you,
Thought iPod was about right for frying temp, was getting the eggs ready.
Thanks
Jed
:D

[zitroneesser]

I had the same problem, my ipod would charge but wouldnt mount or sync,

if you goto the About this mac in the apple menu, then click more info, it brings up system profiler, if you click firewire in the hardware menu it shows you all the things attached to the firewire, if the ipod is showing up in here then you should be able to run the ipod software update, that fixed mine, it will probably still be in disk utility as well you could try repairing it there.

sorry not too smart with the tech side, but lots of experience with things dieing on me.

edit
Sorry bit tired, just reread the older posts and a few people allready mentioned system profiler.
:(

[lurk6]

My ipod wouldn't mount, wouldn' show up on the desktop. I found that you have to NOT insert the cable all of the way into the ipod. Pull it out a little, then it will mount. I had this same problem with attaching my laptop to an overhead projector. I had to pull the cable out a little bit from the ibook and then it worked. I don't know why this is happening with all of these Apple products, but it is causing a lot of people grief.
lurk

[~Bijou~]

Thanks to some of the posters in this thread, I was able to retain all of my playlists so a big THANK YOU! :)

My iPod wouldn't mount or appear in the source list in iTunes. I was on the verge of restoring it when I happened upon this thread. It appears that my firewire port is broken or dead. I connected my iPod via USB cable and it mounts just fine. I'm so relieved.....I had to restore it a few months ago and it was very tedious trying to recreate my playlists.

Now all I have to do is figure out how to fix the firewire port problem. Since my iPod cable works fine for charging I know it's the firewire port.

[Shavo11]

Ok heres the deal:

Im running on Windows XP,

The USB device sound comes up when i connect it to my mount.

I only updated my Ipod once, and always the USB affirmation window pops up.

Now, suddently, it is not showing up, even though my ipod has the "do not disconnect" screen on it.

I went into device manager, and the stats are fine, and its there.

I downloaded many updaters and drivers, but none seem to recognize it.

I was using it fine before, but not now.

PROBLEM #2

My itunes started to not open the same time my Ipos started to not connect.

I have downloaded and reinstalled numerous times but it wont open!



PLZ HELP YOU GUYS I WOULD MUCH APPRICIATE IT!

[xfellow]

i had the same problem and went through several of the suggestions.
i thought lurk6's suggestion of pulling the cable out slightly from the ipod was hokey but i tried it and damned if that didn't solve the problem. we'll see how long that workaround lasts. thanks, lurk6!

[jrj9]

I have an older 15G iPod that died, and tried everything to revive it with no luck. It gave no errors, just the apple icon floating happily on my otherwise useless screen.

I tried resetting, drive mode, Disk Utlity, System Profiler, updating, updating with iTunes, updating with the iPod software updater, draining all power and resetting, Restoring, Restoring with an old version of the software, rebooting and then restoring, etc. etc. etc. ad nauseum.

The reason I'm posting is that in the end I ran across a tip that fixed it, and while it may be posted somewhere here it was nothing I'd found earlier. Someone said that they had been unable to revive their iPod until they hit it several times on a carpeted floor.

OooooKkkkk.
Desperate, I substituted the padded yet solid edge of my office chair and tried it.
It worked. Do I know why? No clue. Am I happy? Yes:)

[Boboc]

Im having problems with my ipod nano as well. the screen won't turn on except when I plug it to the computer, and there is a lock sing on the screen which I think is the reason why it wont turn on while disconnected. Does anyone have any suggestions????

[s1appy]

I was having the same problem I follwed the directions From http://www.methodshop.com/gadgets/ipodsupport/mount/index.shtml and is working great on my XP MCE computer.

[C.t.S.P]

Strange. All of the sudden my iPod once plugged in and iTunes running, constantly displays the check mark and "okay to unplug" message. I can't get it to mount at all. Any ideas? Thanks in advance! Ciao...

i know im havin almost the same problem. one day im listening to my 80gig and then it has low battery so i turn it off then i try to charge it it wont connect to the computer and i tryed my other charger and it still wont work and my ipod wont turn on either.:(:(:(

[kmusad]

ok, so i've been having issues with my mini for a while, it was at the point where i had to restore/revive it whenever i wanted to add music to it or if i accidentally had syncing on.
it is now officially dead. I plug it into my mac and sometimes it shows that it's charging but usually just shows the apple that flicks on and off. it also show this lovely flickering apple when it is unplugged and i press the buttons.

It is not showing up in system profiler or in itunes. I have all the updates, but it will not mount. i also tried connecting it to another computer, no luck. I even tried banging it around a bit & only plugging it in part way- no luck.

Its not the cord, a coworker has been using the usb cable to updater her ipod on her machine with no problem.

I realize it may be time to buy a new one... but I figure there may be some way to fix it.
Thanks

[tdo1243]

i have an ipod nano 2gb and when i use to plug it into my computer it use to say do not disconnect and now it dosent even say that it just charges my ipod and plays the song do you know whats wrong with my ipod if you do email me at tdoggm95@yahoo.com please get back to me as quick as possible