kernal panic?

[g4macuser]

is the greying of the desktop with the white screen in the middle with a bunch of different languages telling you that you need to restart your puter a kernal panic? in my panic log i there is info that contains com.symantec.kext.symfs and com.symantec.kext.symdc. should i remove these files and reinstall them?

[anthlover]

Yes you have had Kernal Panic and you have to Hold down power button for 5 Seconds.
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If you send in the whole logs, Preferaby ones for the date of the Panic as oppossed to older ones...
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Include info About System version, Periperals, newly installed hardware or software etc.
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If you are using Jag 10.26 it is pretty clean.... Older versions had more problems with Kext usb versions, certain hubs, permissions etc. Some Reinstall with Full Combo Updater instead of System Update too.

[g4macuser]

i just updated to systemworks 3 and the problem hasn't happened again (in the time since the original posting). i will post the info though for you.

i just updated to systemworks 3 and the problem hasn't happened again (in the time since the original posting). i will post the info for you though. i am running system 10.2.6, 768MB RAM, Pismo Powerbook G3/400. nothing new as of late has been added. this just started thursday. but like i said as of this minute the update seems to have cleared it up.


Fri Jul 11 23:18:36 2003


panic(cpu 0): getnewbuf: bp @ 0x16fac568 is LOCKED! (flags 0x60106220)

Latest stack backtrace for cpu 0:
Backtrace:
0x0008581C 0x00085C4C 0x000287B4 0x000A9D0C 0x000A8EDC 0x000A8084 0x000A815C 0x22DC87F8
0x000BE3BC 0x001ECC0C 0x001ECA54 0x0020F3CC 0x00092970 0x0079003E
Kernel loadable modules in backtrace (with dependencies):
com.symantec.kext.symfs(7.0.2)@0x22dc5000
dependency: com.symantec.kext.symdc(1.3)@0x198e1000
Proceeding back via exception chain:
Exception state (sv=0x22F30280)
PC=0x90000E2C; MSR=0x0000D030; DAR=0x196D9A00; DSISR=0x42000000; LR=0x00023FA8; R1=0xBFFFF680; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 6.6:
Thu May 1 21:48:54 PDT 2003; root:xnu/xnu-344.34.obj~1/RELEASE_PPC

[mervTormel]

Quote: Originally posted by g4macuser is the greying of the desktop with the white screen in the middle with a bunch of different languages telling you that you need to restart your puter a kernal panic?...

i thought that was an ad for some dirty language school!

you need to deinstall that terrible norton stuff and only use the tools of the product when necessary.

[anthlover]

Most Xhints Posters and SAs like DW3 much better and Norton Only on CD, and even then Norton is not liked much.

That said though there are not many Mac Virus I am not sure they all hold hold the same Opinion of Just the AntiViral Module running (at leat to vacuum up office virus the vast majority of what a mac user would see).

Others can be more precise but it certainly appears that the K Panic was Norton related.
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I Usually look at VersionTracker reviews of software (by end users average star rating and read comments [sometimes there are flamewars which effect things]) Over All though Good Stuff has high marks (4.3 Stars or better) an usually Mostly Good Comments. Norton SysWorks 3 Overall Ratings (2.2) ekk
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As far as it only happended once... its your machines. Up to you.

You did not describe the circumstances except recently After SW3 Install.... Most X users do not like kernal Pacnics to happen at all. Frequency will bare itself out over time. If you do wish to persue it further at this time.

[g4macuser]

thank guys. i was pretty sure it was a kernal panic but i just wanted to verify and get the issue resolved quickly. i figured if it was a panic i had to remove and reinstall or update SystemWorks. i had just AV installed but 3 makes you install the the whole damn thing now. as far as the files that i listed are concerned, i did a search on them to try and remove them but they didn't show up at all. i looked in the system>library>extensions folder and couldn't find them either. any idea where these puppies live for future reference. does actually say the location in the panic log?