mac os x bugs forum?

the_shrubber · 05-01-2002, 10:43 AM

Maybe we should have a sister forum to the OS X Wish List, where we talk about all the existing features that Apple seemed to have gotten wrong.

The role of the moderator here would be to weed out threads that don't effectively point to apple going wrong.

I can think of a couple things related to the UNIX/Mac melding, such as the handling of NFS-mounted filenames, the inability to read standard mount-point definitions, its not listening to ntpd.

Craig R. Arko · 05-01-2002, 11:21 AM

That's what a number of the 'Help Request' fora already do, is document bugs and sometimes fixes or workarounds.

Since we've already broken them out by category there I don't see much utility in making a bug 'catch-all' forum. Wouldn't that just confuse the question of where to post?

I think the moderators here are pretty good at figuring out what their role is already. Thanks for the advice, though.

the_shrubber · 05-01-2002, 11:30 AM

Whoops! I wasn't trying to tell moderators how to do their jobs.

Rather, i was trying to outline how an OS X bugs forum would work out, i.e, a Bugs Forum moderator's job would likely be to sweep away all the help requests and keep the forum focused on what really ends up looking like bugs

The model i have in my head is that people FIRST go the help requests and then find out that really nobody can help them because Apple screwed up, and THEN go ahead a post a new message in the bugs forums. This seperates the i-can't-figure-my-mac-out posts from the macs-need-work stuff. In fact, what would be even cooler is if there was a button that lets a user propose a thread for Bugs Forum inclusion, but that might be going a little bit too far.

griffman · 05-02-2002, 12:36 PM

For now, I think the best course might be to just alter the description on the "OS X Wish List" forum to include something like "... and discussion of known bugs."

Let's see how much activity it generates, and we the moderators will do our best to steer any discussion from a help forum into that area if it's truly a bug issue.

The problem is that most bug discussions can also be valid help requests -- how to work around the 'bug' that removed labels from the Finder, for example :-).

-rob.

the_shrubber · 05-02-2002, 12:54 PM

Quote:


	The problem is that most bug discussions can also be valid help requests -- how to work around the 'bug' that removed labels from the Finder, for example :-).

Yep! In my opinion, those would still be valid for the WishList/Bugs forum, because they are not of the can't-figure-my-(working)-mac out category. Basically, i'm thinking of this WishList/Bugs forum as a way of marking out the true stumpers that may eventually depend on Apple fixing things.

Cheers,

(-S-)

05-01-2002, 10:43 AM	#1
the_shrubber Prospect Join Date: Feb 2002 Posts: 48	mac os x bugs forum? Maybe we should have a sister forum to the OS X Wish List, where we talk about all the existing features that Apple seemed to have gotten wrong. The role of the moderator here would be to weed out threads that don't effectively point to apple going wrong. I can think of a couple things related to the UNIX/Mac melding, such as the handling of NFS-mounted filenames, the inability to read standard mount-point definitions, its not listening to ntpd. Last edited by the_shrubber; 05-01-2002 at 10:46 AM.

05-01-2002, 11:30 AM	#3
the_shrubber Prospect Join Date: Feb 2002 Posts: 48	Whoops! I wasn't trying to tell moderators how to do their jobs. Rather, i was trying to outline how an OS X bugs forum would work out, i.e, a Bugs Forum moderator's job would likely be to sweep away all the help requests and keep the forum focused on what really ends up looking like bugs The model i have in my head is that people FIRST go the help requests and then find out that really nobody can help them because Apple screwed up, and THEN go ahead a post a new message in the bugs forums. This seperates the i-can't-figure-my-mac-out posts from the macs-need-work stuff. In fact, what would be even cooler is if there was a button that lets a user propose a thread for Bugs Forum inclusion, but that might be going a little bit too far. Last edited by the_shrubber; 05-01-2002 at 11:36 AM.

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05-01-2002, 11:21 AM	#2
Craig R. Arko Site Admin Join Date: Dec 2001 Location: Minneapolis, MN Posts: 3,771	That's what a number of the 'Help Request' fora already do, is document bugs and sometimes fixes or workarounds. Since we've already broken them out by category there I don't see much utility in making a bug 'catch-all' forum. Wouldn't that just confuse the question of where to post? I think the moderators here are pretty good at figuring out what their role is already. Thanks for the advice, though.

05-02-2002, 12:36 PM	#4
griffman Site Admin Join Date: Dec 2001 Location: Portland, OR Posts: 1,441	For now, I think the best course might be to just alter the description on the "OS X Wish List" forum to include something like "... and discussion of known bugs." Let's see how much activity it generates, and we the moderators will do our best to steer any discussion from a help forum into that area if it's truly a bug issue. The problem is that most bug discussions can also be valid help requests -- how to work around the 'bug' that removed labels from the Finder, for example :-). -rob.