iPod skips now wont mount

brodie · 05-02-2002, 12:16 PM

i sent off my ipod for repair because it was skipping, all the time at like 20 second jumps, thatss about an album a minute. and now its back, they say its fine but it wont mount on OS 9 or X desktop, on 2 different macs, it doesnt appear in disk utility either.
i know the best thing is to send it back but thats a long wait and an effort, if anyone knows how to rectify this, or has had similar experience, then id be glad to hear it.
thanks

xchanyazy · 05-02-2002, 12:40 PM

The only time my iPod wouldn't mount, I just restarted it, and it worked again. I think you do it by holding down menu and play at the same time for a few seconds...

brodie · 05-02-2002, 03:04 PM

thanks, i tried it, didnt work. the playlist etc comes up, theres no files. im guessing they havent reformatted it. the work sheet says: no fault found- reset and restored factory settings. its bull**** i know, because it WAS broken, they just dont want to give a refund. any other ideas?
thanks

brodie · 05-02-2002, 03:15 PM

wow, i like the self editing of bull... pretty neat, i shall swear with ease

mervTormel · 05-02-2002, 04:15 PM

you should act fast and get them to acknowledge that you sent it in with real problems and it came back with new and different problems. write a letter, very diplomatic, documenting your case. ask it to be escalated up the chain of management.

if that fails, travel to cupertino, stand in the apple lobby and yell **** real loud. that'll always have some effect.

brodie · 05-02-2002, 04:32 PM

yeah, the only ***** of it is, its a store im dealing with and they really are b*****s. they dont appear to be apple tech, they just have their own repair dept so its going to be guns at dawn i think.
thanks guys

05-02-2002, 12:16 PM	#1
brodie Triple-A Player Join Date: Jan 2002 Posts: 143	iPod skips now wont mount i sent off my ipod for repair because it was skipping, all the time at like 20 second jumps, thatss about an album a minute. and now its back, they say its fine but it wont mount on OS 9 or X desktop, on 2 different macs, it doesnt appear in disk utility either. i know the best thing is to send it back but thats a long wait and an effort, if anyone knows how to rectify this, or has had similar experience, then id be glad to hear it. thanks

05-02-2002, 12:40 PM	#2
xchanyazy All Star Join Date: Jan 2002 Location: Dexter, MI, USA Posts: 703	The only time my iPod wouldn't mount, I just restarted it, and it worked again. I think you do it by holding down menu and play at the same time for a few seconds... __________________ - Greg Happy user of OS X since the Public Beta. Help Team Mac OS X cure cancer, Alzheimer's, ALS, Parkinson's, and more!

05-02-2002, 04:32 PM	#6
brodie Triple-A Player Join Date: Jan 2002 Posts: 143	yeah, the only *** of it is, its a store im dealing with and they really are b**s. they dont appear to be apple tech, they just have their own repair dept so its going to be guns at dawn i think. thanks guys Last edited by brodie; 05-02-2002 at 04:38 PM.*

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05-02-2002, 03:04 PM	#3
brodie Triple-A Player Join Date: Jan 2002 Posts: 143	thanks, i tried it, didnt work. the playlist etc comes up, theres no files. im guessing they havent reformatted it. the work sheet says: no fault found- reset and restored factory settings. its bull**** i know, because it WAS broken, they just dont want to give a refund. any other ideas? thanks

05-02-2002, 03:15 PM	#4
brodie Triple-A Player Join Date: Jan 2002 Posts: 143	wow, i like the self editing of bull... pretty neat, i shall swear with ease

05-02-2002, 04:15 PM	#5
mervTormel League Commissioner Join Date: Jan 2002 Posts: 5,536	you should act fast and get them to acknowledge that you sent it in with real problems and it came back with new and different problems. write a letter, very diplomatic, documenting your case. ask it to be escalated up the chain of management. if that fails, travel to cupertino, stand in the apple lobby and yell **** real loud. that'll always have some effect.