SOLVED: InDesign CS 2 installer problems (Initializing the SING gaiji system)

ScottRussell2 · 11-21-2005, 10:34 AM

I am working on a custom installer for Adobe InDesign CS2. I ran the installer and everything installed successfully. But when I launched InDesign CS2.app, it ran through its initialization sequences but would hang (forever!) when it got to "Initializing the SING gaiji system". I Googled and found some very few references to other people having this same problem on a clean install, but there are no real solutions out there.

Here's what I found:
My permissions were set incorrectly on a number of folders. (Silly me didn't escape all the spaces in the paths in the postinstall script.)

Several files and folders must be owned by root:admin and have pretty wide open permissions (rwxrwxr-x of rwxrwxrwx). These are:

/Applications/Adobe Bridge/
/Applications/Adobe\ Help\ Center.app/
/Applications/Adobe\ InDesign\ CS2/
/Applications/Utilities/Adobe\ Updater.app/
/Applications/Utilities/Adobe\ Utilities.localized/
/Library/Application\ Support/Adobe/
/Library/Application\ Support/Adobe\ PDF/
/Library/Application\ Support/Adobe\ Systems/
/Library/Preferences/Adobe\ Systems/
/Library/Preferences/com.adobe.AdobePDFSettings.plist (rw-r--r--)
/Library/ScriptingAdditions/

These need to be owned by $USER:admin and have rwxrwxr-x permissions:
/Library/ColorSync/Profiles/Profiles
/Library/ColorSync/Profiles/Recommended

Hope this helps someone else!

ScottRussell2 · 12-16-2005, 11:15 AM

Since posting this about three weeks ago, I have found an even better way of dealing with the Adobe CS2 installers (InDesign CS2, Illustrator CS2, and Photoshop CS2).

These installers are packages, probably built with Apple's PackageMaker. As such, you can right-click --> "Show Package Contents" and drill down through "Contents --> Resources" and modify their scripts to create a custom install.

My modifications for the InDesign installer at Notre Dame are available at:
http://www.nd.edu/~srussel2/macintos...obeScripts.zip

The other apps are very similar. NOTE: The scripts in that .zip file have had all ND-specific information removed. You'll have to edit them to include your own "EPIC_NAME, EPIC_CORP, and EPIC_SERIAL_NUMBER" and whatever other modifications you desire. (Aw, shucks!)

giskard22 · 12-16-2005, 11:41 AM

Have you seen http://www.adobe.com/support/techdocs/331297.html ?

There seem to be similar, and even easier, capabilities for the individual installers if you have them.

neuralstatic · 12-20-2005, 03:15 PM

<just lo load up the search terms, this is to fix the adobe indesign cs2 SING gaiji error message, stall freeze on indesign cs2 launch.>

it's even simpler than all that, it's just the permissions on the SING folder in the path below.

to fix, do a
sudo chmod -R 777 /Library/Application Support/Adobe/SING

or something equivalent (not sure you need the -R, but i didn't want to mess with it).

Stef G · 02-20-2006, 09:10 AM

Hi,
After having updated CS2, i wasn't able to use the program if started as an other user.

I just deleted the plug-in from Indesign and it was ok.
The SING plug-in is only needed for Japaneese text.
/applications/Indesign/plugins/text/SING

Greetz
Stef

alternapop · 06-23-2006, 04:40 PM

is it possible to create a silent installer with updated versions of the apps within CS2? so end users don't have to run the updaters themselves? (or so an admin can push out the apps and not have to update them)

neuralstatic · 06-23-2006, 05:24 PM

people do it. i'd definitely start a new thread to get their attention.

you could get a virgin machine, do the installs and updates.

then figure out where the hell adobe spread itself. /Users/shared /Library/Application Suuport, /System/Library etc etc. and then make an installer or push those files/directories out.

hopefully someone has more concrete info about this.

it sounds like more work than i want, so i make one machine and clone it around.

11-21-2005, 10:34 AM	#1
ScottRussell2 Triple-A Player Join Date: Nov 2004 Location: Notre Dame, IN Posts: 82	SOLVED: InDesign CS 2 installer problems (Initializing the SING gaiji system) I am working on a custom installer for Adobe InDesign CS2. I ran the installer and everything installed successfully. But when I launched InDesign CS2.app, it ran through its initialization sequences but would hang (forever!) when it got to "Initializing the SING gaiji system". I Googled and found some very few references to other people having this same problem on a clean install, but there are no real solutions out there. Here's what I found: My permissions were set incorrectly on a number of folders. (Silly me didn't escape all the spaces in the paths in the postinstall script.) Several files and folders must be owned by root:admin and have pretty wide open permissions (rwxrwxr-x of rwxrwxrwx). These are: /Applications/Adobe Bridge/ /Applications/Adobe\ Help\ Center.app/ /Applications/Adobe\ InDesign\ CS2/ /Applications/Utilities/Adobe\ Updater.app/ /Applications/Utilities/Adobe\ Utilities.localized/ /Library/Application\ Support/Adobe/ /Library/Application\ Support/Adobe\ PDF/ /Library/Application\ Support/Adobe\ Systems/ /Library/Preferences/Adobe\ Systems/ /Library/Preferences/com.adobe.AdobePDFSettings.plist (rw-r--r--) /Library/ScriptingAdditions/ These need to be owned by $USER:admin and have rwxrwxr-x permissions: /Library/ColorSync/Profiles/Profiles /Library/ColorSync/Profiles/Recommended Hope this helps someone else! __________________ Best wishes, Scott http://www.nd.edu/~srussel2/

12-16-2005, 11:15 AM	#2
ScottRussell2 Triple-A Player Join Date: Nov 2004 Location: Notre Dame, IN Posts: 82	SOLVED BETTER: was "Sing Gaiji" ... is now "Adobe CS2 Suite Installer Scripts" Since posting this about three weeks ago, I have found an even better way of dealing with the Adobe CS2 installers (InDesign CS2, Illustrator CS2, and Photoshop CS2). These installers are packages, probably built with Apple's PackageMaker. As such, you can right-click --> "Show Package Contents" and drill down through "Contents --> Resources" and modify their scripts to create a custom install. My modifications for the InDesign installer at Notre Dame are available at: http://www.nd.edu/~srussel2/macintos...obeScripts.zip The other apps are very similar. NOTE: The scripts in that .zip file have had all ND-specific information removed. You'll have to edit them to include your own "EPIC_NAME, EPIC_CORP, and EPIC_SERIAL_NUMBER" and whatever other modifications you desire. (Aw, shucks!) __________________ Best wishes, Scott http://www.nd.edu/~srussel2/

12-20-2005, 03:15 PM	#4
neuralstatic Triple-A Player Join Date: Jun 2002 Posts: 53	quick/easy solution <just lo load up the search terms, this is to fix the adobe indesign cs2 SING gaiji error message, stall freeze on indesign cs2 launch.> it's even simpler than all that, it's just the permissions on the SING folder in the path below. to fix, do a sudo chmod -R 777 /Library/Application Support/Adobe/SING or something equivalent (not sure you need the -R, but i didn't want to mess with it). Last edited by neuralstatic; 12-20-2005 at 03:20 PM.

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12-16-2005, 11:41 AM	#3
giskard22 Moderator Join Date: May 2003 Posts: 4,251	Have you seen http://www.adobe.com/support/techdocs/331297.html ? There seem to be similar, and even easier, capabilities for the individual installers if you have them.

02-20-2006, 09:10 AM	#5
Stef G Registered User Join Date: Feb 2006 Posts: 1	Hi, After having updated CS2, i wasn't able to use the program if started as an other user. I just deleted the plug-in from Indesign and it was ok. The SING plug-in is only needed for Japaneese text. /applications/Indesign/plugins/text/SING Greetz Stef

06-23-2006, 04:40 PM	#6
alternapop Prospect Join Date: Jan 2002 Posts: 6	is it possible to create a silent installer with updated versions of the apps within CS2? so end users don't have to run the updaters themselves? (or so an admin can push out the apps and not have to update them)

06-23-2006, 05:24 PM	#7
neuralstatic Triple-A Player Join Date: Jun 2002 Posts: 53	people do it. i'd definitely start a new thread to get their attention. you could get a virgin machine, do the installs and updates. then figure out where the hell adobe spread itself. /Users/shared /Library/Application Suuport, /System/Library etc etc. and then make an installer or push those files/directories out. hopefully someone has more concrete info about this. it sounds like more work than i want, so i make one machine and clone it around.