CUPS throws unknown error status 10

BijanK · 12-19-2007, 05:25 AM

Hello,

I am trying to print a "book file" from Adobe InDesign CS3 to a PDF-file in Acrobat 8.0.1. I can normally print all kinds of PDF files fine - it's just those "book" projects in InDesign that don't work.

However, I can print the book perfectly fine to a PostScript file and then print that one manually in Distiller - no clue as to why.

I am getting the error in the console:

Quote:


	I [19/Dec/2007:10:58:44 +0100] Printer "AdobePDF8" started by "bijankafi". I [19/Dec/2007:10:58:44 +0100] [Job 57] Started filter /usr/libexec/cups/filter/pstops (PID 1072) I [19/Dec/2007:10:58:44 +0100] [Job 57] Started backend /usr/libexec/cups/backend/pdf800 (PID 1073) E [19/Dec/2007:10:59:04 +0100] PID 1073 (/usr/libexec/cups/backend/pdf800) stopped with status 10! I [19/Dec/2007:10:59:04 +0100] Hint: Try setting the LogLevel to "debug" to find out more. I [19/Dec/2007:10:59:07 +0100] [Job 57] Backend returned status 10 (unknown)

Anyone has an idea what's going on here? What is error code 10?

appleman_design · 12-19-2007, 08:32 AM

Quote:


	I [19/Dec/2007:10:59:04 +0100] Hint: Try setting the LogLevel to "debug" to find out more.

did you do this???

gsahli · 12-19-2007, 10:29 AM

I don't know what error 10 is... But I guess you knew that the process pdf800 is an Acrobat-only unix batch program (called a CUPS backend). You could try reinstalling Acrobat or going to Adobe to see if there are any updates. You should also try another pdf-creating route (like the print dialog, or adding a printer called pdf_writer), to see if this is just an Acrobat error or other.

HTH

BijanK · 12-20-2007, 02:52 AM

No, I didn't know about that process, thanks.

Unfortunately, I cannot print any other way as the book feature of Indesign requires this particular route. Direct printing doesn't work.

How exactly do I set the "debug mode" for CUPS logging?

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12-19-2007, 10:29 AM	#3
gsahli MVP Join Date: Apr 2004 Location: Chicago Posts: 1,001	I don't know what error 10 is... But I guess you knew that the process pdf800 is an Acrobat-only unix batch program (called a CUPS backend). You could try reinstalling Acrobat or going to Adobe to see if there are any updates. You should also try another pdf-creating route (like the print dialog, or adding a printer called pdf_writer), to see if this is just an Acrobat error or other. HTH

12-20-2007, 02:52 AM	#4
BijanK Prospect Join Date: Dec 2007 Posts: 3	No, I didn't know about that process, thanks. Unfortunately, I cannot print any other way as the book feature of Indesign requires this particular route. Direct printing doesn't work. How exactly do I set the "debug mode" for CUPS logging?